OTERO COUNTY, NEW MEXICO
Barriers & Solutions
Why are services out of reach?
WHY SERVICES ARE OUT OF REACH
When people say, “We refer families to services,” how do they know the services actually exist?
County stakeholders, including all local elected officials, can learn which services are easily available by surveying residents. Our 100% New Mexico survey asks parents, students and elders to what degree they can access support services and what the barriers to services might be.
Our goal is to ensure that all our families and community members have access to ten vital services, promoting the health, safety and resilience of all county residents. The five “surviving” services are medical care, housing security programs, food security programs, behavioral health care and transportation to services. Five services for “thriving” include: parent supports, early childhood learning/child care, fully-resourced community-focused schools, youth mentors and job training.
SURVEY RESULTS AT A GLANCE
Otero County, New Mexico, is a place of natural beauty, rich cultures and community-minded residents, with a history of challenges, successes and resilience. This survey asked residents about their access to the ten vital services for surviving and thriving—including timely medical care. As state, county and city leaders work to strengthen public health and economic stability, this report serves to identify barriers to the services that keep residents healthy, safe, self-sufficient and empowered to thrive.
Our survey asked parents and guardians to what degree they had access to medical care and other vital services.
7 STEPS TO 100%
The 100% New Mexico initiative is a seven-step process starting with a survey of community members, assessing what percentage of those who needed each service had difficulty accessing them, and why. Barriers identified can range from the service not being available in the community to inability to access transportation to the service. Each county has ten action teams, one representing each of the ten sectors who then take that data, analyze it, identify solutions to the barriers, implement those solutions, and evaluate progress. And then that process is repeated until the barriers are removed and 100% of residents have access to the services. It’s a radically simple framework with an ambitious, audacious goal: preventing childhood trauma, adverse community experiences, and social adversity.